Welcome to Converge Mobiles. These terms and conditions (“Terms”) apply to the website located at https://convergemobiles.com/ (“Website”), operated by Converge Mobiles (“Company”, “we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
- General
1.1. Eligibility: By using our Website, you represent that you are at least 18 years old and are legally capable of entering into binding contracts.
1.2. Changes to Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.
- Products and Services
2.1. Product Descriptions: We strive to ensure that the information on our Website is accurate and up-to-date. However, we do not warrant that product descriptions or other content on the Website are error-free, complete, or current. In the event of any inaccuracies, we reserve the right to correct errors and update product information at any time without prior notice.
2.2. Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices may vary based on availability, market conditions, and other factors. We are not responsible for pricing errors and reserve the right to cancel orders arising from such errors.
2.3. Order Acceptance: Your order is an offer to purchase products or services from us. We reserve the right to accept or reject your order for any reason. Once your order is accepted, we will send you an order confirmation email.
- Payment and Billing
3.1. Payment Methods: We accept payments through [list payment methods, e.g., credit cards, debit cards, UPI, net banking, etc.]. By providing payment information, you represent that you are authorized to use the payment method and that the information provided is accurate and complete.
3.2. Billing Information: You agree to provide accurate, complete, and up-to-date billing information. If your billing information changes, you agree to update it promptly to ensure accurate processing of your orders.
- Shipping and Delivery
4.1. Shipping: We offer shipping services within India. Shipping times and charges may vary based on your location and the products ordered. Estimated delivery times are provided for reference only and are not guaranteed.
4.2. Risk of Loss: All purchases are made pursuant to a shipment contract. The risk of loss and title for products pass to you upon delivery to the carrier.
4.3. Delivery Issues: If you experience any issues with your delivery, such as delays, lost packages, or damaged goods, please contact us immediately. We will work with you to resolve the issue to the best of our ability.
- Returns and Refunds
5.1. Returns: We offer a return policy for eligible products. To initiate a return, you must contact us within [insert number] days of receiving your order. The product must be in its original condition and packaging, with all accessories and documentation included.
5.2. Refunds: Refunds will be processed once we receive and inspect the returned product. Refunds will be issued to the original payment method used for the purchase. Please allow [insert number] days for the refund to be processed.
5.3. Non-Returnable Items: Certain products may not be eligible for returns, such as [list non-returnable items, e.g., opened software, used accessories, etc.]. Please check our return policy before making a purchase.
- Intellectual Property
6.1. Ownership: All content on the Website, including text, images, logos, and designs, is the property of Converge Mobiles or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
6.2. Use of Content: You may use the content on the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written permission.
- Limitation of Liability
7.1. No Warranty: The Website and all products and services provided by us are offered “as is” and “as available” without any warranties, express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.2. Limitation of Liability: To the maximum extent permitted by law, Converge Mobiles shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the Website or the products purchased through it.
- Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Converge Mobiles
Email: convergemobilestore@gmail.com
Phone: 7003310613 (Personal), 8442881555 (Store)
Address: 8/2/1a/1, Hatibagan Road, Kolkata 700014, On Park Circus CIT Road, Bus Stop: Linton Street, Beside IndusInd Bank.